The player was experiencing an unspecified issue with Mostbet Casino. The player was likely paid, but the complaint was closed as “rejected” as we haven’t heard from the player. The player has submitted a withdrawal request less than two weeks prior to contacting us. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint.
He claimed his account was frozen immediately after the deposit and he hadn’t used the account yet. He had sent all necessary documents for verification and he had been informed the process would take up to 3 days. After we contacted Mostbet Casino, we were informed that the player’s account had been unfrozen. The casino had delayed its response despite the player having provided all necessary information. We had attempted to assist the player by asking for additional information and extending the response time. However, due to the player’s lack of response, we were unable to investigate further and had to reject the complaint. The player had been unable to withdraw his winnings after account verification. Despite having previously deposited 160, he reported that the funds had disappeared. The Complaints Team had reached out to the player for more information about his situation to assist him better. However, due to the lack of response from the player, we had to reject the case as we couldn’t proceed with further investigation or provide potential solutions.
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The player had faced difficulties withdrawing his winnings from an online casino due to limited payment methods. He had deposited funds using a credit card from Nubank, but the casino had informed him there were issues with this bank. The casino had not provided an alternative withdrawal method, which left the player waiting for a response for over 13 days. Despite our attempts to mediate the situation, the casino had not initially responded. After we reopened the complaint, the casino claimed the player had successfully withdrawn his funds. However, without confirmation from the player, we were forced to reject the complaint.
The player is struggling with account verification as the casino is not allowing him to withdraw funds or refund his deposit. He had a brief Skype conversation with the casino support assuring him everything was in order, however he received no follow-up email. We contacted the casino and it informed us that the player’s account was finally unblocked after all the necessary reviews that could take up to 60 days. The player confirmed he was then able to access his account and request a withdrawal. 2 days later we received a confirmation that the money was successfully withdrawn so the complaint was closed as resolved.
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The player had deposited and played at Mostbet Casino, however his account was blocked with a balance of around 385 euros. The player claimed that he had provided all necessary documents for verification but the casino had taken an extended period to verify his account. The casino had responded by stating that the account verification process could take up to 60 days or longer. Upon completion of the verification process, the casino had stated that the player’s account was unfrozen. However, the player insisted on a full refund of his deposits, arguing that the casino was illegal in his country. The casino maintained that lost funds were not refundable and that there had been no incorrect debits from the player’s balance.
We closed the complaint as ‘Rejected’ because the player stopped responding to our messages and questions. The player is having trouble with withdrawals since winning at slot machines. His account was blocked without explanation after reaching out to technical support. Later the casino shared the news the account was finally verified. The player confirmed this, so we closed the comaplint as resolved.
- The player then sought a full refund of all deposits made since his request for account closure.
- MostBet Casino appears on only one blacklist, which hasn’t influenced our rating of this casino.
- We explained that we help with requests for a refund in situations of failed self-exclusion, not when casinos fail to close accounts.
Mostbet is one of those bookmakers who really think about the comfort of their players first. That’s why a huge number of sports betting bonuses are implemented here. The player has been trying to withdraw his winnings, but the transactions are being cancelled. The complaint was closed as unresolved as the casino did not respond to us. The player is experiencing difficulties withdrawing his winnings due to awaited Skype call verification. The player made numerous deposits in the casino using USDT BEP-20.
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Reviews from real users about easy withdrawals from the accounts and genuine feedback have made Mostbet a trusted bookmaker in the online betting market. Mostbet claim to fame are its reviews which mention the bookmaker’s high speed of withdrawal, ease of registration, as well as the simplicity of the interface. Mostbet is one of the most popular betting and casino platforms in . It offers players to make deposits and withdrawals in dollars.
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The player has been experiencing a delay in account verification for about 10 weeks. Despite completing the necessary steps and receiving assurance during the verification interview, the account remains unverified. There’s a separate e-sports section that lets you place bets on Counter-Strike, League of Legends, and other popular disciplines. The site provides you with many invigorating opportunities for cricket wagering. You can place bets across different betting markets and tournaments such as the Premier League, the Super League, and ICC World Test Championship. Every Mostbet live casino croupier is highly professional, friendly, and always ready to help.